In 2008, the Arbor Company had an 86% response rate, compared to the overall Gallup healthcare industry response rate of 73%.
In 2008, the Arbor Company grand mean score was 4.26, compared to the Gallup grand mean score of 3.90 for all industries and 3.94 for the healthcare industry.
From 2007 to 2008, the percentage of "engaged employees" working in Arbor Company communities increased from 52% to 63%, compared to the Gallup average "engaged employees" percentage of 30% for all industries and 46% for the healthcare industry.