Unique Senior Care
With nearly two decades of dedication and experience, The Arbor Company strives to provide the highest quality care and customer service to its residents. We bring the right level of service to our residents to maintain as much of their independence as possible. Click below to learn more about Arbor's innovative care programs.
Resident Care
The Arbor Company takes pride in providing exceptional service and care for our residents. Our goal is to help residents create the lifestyle they want and provide the quality of care they need.
Resident Life
Recognizing the importance of independence and self-preservation, the Arbor Company provides extended support in the development of vibrant activity programs that serve residents' various care levels, abilities and interests.
Unique Arbor programs include:
- CyberSeniors
- Dakim BrainFitness
- Fit-for-Life
- Wii Fit
Memory Care
Supported by a nationally recognized Alzheimer's expert, the Arbor Company's memory care programs provide exceptional care within a structured environment to provide enhanced safety to residents with Alzheimer's disease and other memory disorders.
Teepa Snow
Unlike many other management companies, The Arbor Company has a dedicated Alzheimer's consultant who works intensively with our memory care programs to help staff deliver care in the most compassionate and clinically advanced manner. With her help we are working aggressively towards creating state of the art dementia care in each of our communities.
Each Arbor community has a full-time staff member dedicated to the oversight of our memory care programs. In some cases, these Directors are licensed nurses; in other cases activity professionals.
The Arbor Company Performance Highlights
Performance Highlights
- As of 4/2/2009, the overall Arbor Company average occupancy was 94%.
The Arbor Company Gallup Results
Gallup Results
- In 2008, the Arbor Company had an 86% response rate, compared to the overall Gallup healthcare industry response rate of 73%.
- In 2008, the Arbor Company grand mean score was 4.26, compared to the Gallup grand mean score of 3.90 for all industries and 3.94 for the healthcare industry.
- From 2007 to 2008, the percentage of "engaged employees" working in Arbor Company communities increased from 52% to 63%, compared to the Gallup average "engaged employees" percentage of 30% for all industries and 46% for the healthcare industry.
The Arbor Company Satisfaction Survey
Satisfaction Survey
In 2008, the Arbor Company overall average satisfaction score was 3.42 out of 4.0.
The Comforts of Home in Times of Need
