Getting Started FAQs
How are you prepared for COVID-19?
We are focused on everyone’s safety, and have processes and procedures in place to limit exposure and keep the community clean and sanitized. You can read more about our company’s approach to COVID-19 on our coronavirus information page.
Please note that the other frequently asked questions on this page were written in a time before the COVID-19 pandemic. We left them here for you so that you can learn about our community under normal circumstances. Some of our procedures have changed in the name of safety due to the pandemic. We will be sure to tell you about how we’re keeping everyone safe when you join us for a virtual tour.
I’m worried about my loved one not knowing anyone. Will they make friends?
There are always friendly faces at Arbor Terrace Fairfax! Our residents tend to become fast friends, and your loved one can meet new friends easily. We’ll encourage them to attend a social program or to simply say hello to a few new people in the halls.
How do I know which type of senior living is best for my loved one?
We’d love to help guide you through that decision. Our team can learn more about your loved one and any challenges or worries you may have before you decide to move. We have years of experience and can confidently lead you in the direction of the senior living option that is best for you.
Arbor Terrace Fairfax is a specialized dementia care community, offering two living options: the Bridges neighborhood and the Discovery neighborhood. Our team is full of compassionate experts who will find the best option for your loved one’s current and future needs.
My loved one is a bit shy. Do they have to attend group programs?
At Arbor Terrace, you always get to make your own decisions! We know everyone has unique personalities and preferences, and our team works hard to develop opportunities everyone will enjoy. If you don’t see something that seems interesting, tell us! We are always looking for new ideas.
My loved one has a special diet. Can they still eat in the dining room?
Our chefs are trained and prepared to offer a variety of entree options for any diet. Our dining team strives to cook healthy meals with very little added sugar and no added salt — but with plenty of flavor! We cater to many different tastes and dietary needs, and will work hard to help your loved one meet their health goals.
How do I schedule a tour?
We’d love to meet you and your loved one to show you what life is like inside Arbor Terrace! Call our team to schedule a tour or to set up a time to join in on an activity or a meal. We would love to introduce you to some of the residents and staff that make Arbor Terrace so special.
Is there a buy-in fee?
You won’t have to worry about a buy-in fee when you choose Arbor Terrace Fairfax. Instead, you pay for the services you need when you need them, month by month.
Can my loved one come and go as they please?
For the safety of all our residents, our Bridges and Discovery neighborhoods are secured. However, residents can certainly enjoy time away from the community if they are accompanied by a staff member, family member, or friend.
Are meals included?
Both neighborhoods feature three chef-prepared meals each day in our social dining rooms so that you can enjoy meals with your friends and neighbors. Want to share your meal experience with family members or friends? We’d love to serve them as well.