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We are ecstatic to share that Arbor Terrace Shrewsbury has  won a 2022 Pinnacle Customer Experience Award for providing a superior customer experience for our residents.

Every year, Pinnacle Quality Insights awards communities who have provided an excellent customer experience for their patients or residents. Receiving a Customer Excellence Award is a great achievement—only those in the top 85th percentile receive this award!

“I find incredible inspiration in these facilities and communities,” Pinnacle CEO Chris Magleby said. “We’re all looking for good news right now, and they are an example of excellence through difficult times.”

Thank you to Pinnacle Quality Insights for this esteemed recognition.

If you’d like to see for yourself what exceptional senior living looks like at Arbor Terrace Shrewsbury, schedule a tour now!

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Meghan Windrem

About the Author: Meghan Windrem

A licensed Nursing Home Administrator with experience working with hospice and dementia care residents, she has led assisted living facilities since 2011. While working at a local long-term care facility as a social worker, she obtained her master’s degree in social work and her Nursing Home Administrator license. She resides in her hometown, Jackson, N.J., with her husband and two sons.

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