Despite the scary times we face, families across the globe have found ways to forge stronger bonds and deeper connections amidst the COVID-19 pandemic. The staff and residents of Arbor Terrace Morris Plains are no exception, as they consider themselves one big, happy family.
The jarring truth of current coronavirus statistics is even more poignant for the elderly. In response, the award-winning senior living community has worked in overdrive to ensure the safety and well-being of its staff, elderly residents and family members who love them from a distance.
Sales Director Mary Beth Kane recalled the journey the team faced from the onset of the federally mandated quarantine.
“Our virus-positive cases did not come right away, so we hoped we would be the senior living community that beat the odds,” she said. “As time passed, fear set in that giving our all might not be enough in the fight against this brutal virus. Eventually, fear was replaced with passion and pride in the work we do every day.”
The Morris Plains staff doubled down in confidence and unity, as they moved forward to calm the fears among residents and families. The routine of cleaning and sanitizing, daily exercise and serving became more rigorous. And the new normal included coordinating Zoom calls and window visits with family members. They knew they were doing something right when thank you notes from families poured in, along with comments from residents saying, “I see you and the great work you are doing to keep us safe.”
Executive Director Kevin Seidel is convinced that open communication, genuine care and swift action have saved many lives in their community.
“Similar to families throughout the nation who have been quarantined together these months, we have had to shut our doors to all nonresidents and depend solely on one another, becoming the family our seniors could no longer see in person,” Seidel said. “The beauty that has emerged is more stories and meaningful moments shared. We are definitely a more deeply connected family.”
.jpeg)
