About Arbor Terrace of Knoxville

Arbor Terrace provides residents with a lifestyle focused on wellness and meaningful social connections. Our assisted living and memory care options allow us to provide individualized care and assistance for everyone who calls our community home.


Relationships Matter Here

At Arbor Terrace of Knoxville, relationships are the foundation of our community. We delight in fostering meaningful relationships — we call them deep connections — with residents and family members, and finding ways to create connections between the seniors who live here. As we learn more about our residents, we can provide even better assistance and programs to meet their ever-evolving needs.

Life Is Better Here

Arbor Terrace of Knoxville is managed by The Arbor Company. For more than three decades, The Arbor Company has been dedicated to providing the lifestyle and amenities that keep seniors feeling their very best.

  • Art Art and Education Stimulate your mind by learning another language, painting a portrait, or exploring a new craft or skill.
  • people Deep Connections Feel connected to a lively community. We ask the right questions and take the time to listen. It’s why residents accomplish amazing things here — things they never thought possible on their own.
  • PurposefulLivng Health and Wellness Our exercise programs are designed especially for seniors to improve mobility, maintain fitness, and even challenge the brain — all in a fun format.
  • Recreation Purposeful Living At Arbor Terrace, residents are meaningfully engaged throughout the day. An important part of that includes opportunities to volunteer and give back to others while remaining actively involved in the community.
  • Activities Recreation and Leisure We go out of our way to fulfill each resident’s wish list. From live music to barbecues to karaoke nights, if you can dream it, chances are that we’ll try it. And we love helping with family get-togethers.
  • Spiritual Spiritual Journey For many, the health of one’s soul is as meaningful as the health of one’s body. And so we offer ample opportunities for structured religious activities and individual reflection.

A Company Built on Senior Living

Arbor Terrace of Knoxville is managed by The Arbor Company, who has been serving seniors around the country for more than 30 years. Our experience and passion for senior living set us apart from others; we are dedicated to fostering relationships that matter and providing resources that keep our team on the cutting edge of the industry’s best practices.

Meet the Arbor Terrace of Knoxville Team

Each member of our team brings a heart for service, a passion for seniors, and the experience to create exceptional opportunities for our residents.


Karen Emerson

Executive Director

Karen Emerson joined the Arbor Terrace of Knoxville team in March 2003 to work part-time in the Business Office. She has over 20 years of experience in the field of Business Management. Karen became the Executive Director in November 2015 and is a licensed Assisted Living Administrator. Her door is always open to assist residents, family members, and staff.


Melody Scott, RN

Resident Care Director

Melody Scott joined the Arbor Terrace of Knoxville team in November, 2010 as Resident Care Director. She is a registered nurse, certified in psychiatric and mental health nursing. Melody has worked in psychiatric, geriatric and assisted living areas for 37 years. Melody has found her greatest satisfaction in caring for the elderly. She is happy to be a part of the Arbor Terrace family and working with the residents, families and staff.


Cindy Bayless

Evergreen Memory Care Director

Cindy Bayless joined the Arbor Terrace of Knoxville team in October 2006 as the Evergreen Program Director. She is a Licensed Practical Nurse and is also a Certified Dementia Care Specialist and Training Coordinator. Cindy loves her job and feels blessed to have the opportunity to care for the residents and provide support for their families.


Erin Parten

Engagement Director

Erin Parten joined the Arbor Terrace of Knoxville team in April 2003 as Assistant Activities Director. She became the Engagement Director in March 2008. Erin is a Recreation Therapist who has worked in activities since 1985. Due to her extensive experience, she brings energy and creativity for providing a high standard of engagement programming for our residents. Erin works hard to organize our Engagement Team which provides a variety of activities for all our residents.


Judy Tate

Resident Relations Director

Judy Tate joined the Arbor Terrace of Knoxville team in September 2002. She is the Resident Relations Director and is also one of the many cheerful voices of Arbor Terrace that you hear when you call our community. Judy provides a wonderful and inviting greeting to our residents, families, and visitors. She is a wonderful asset to our community.


Ruth Gencay

Business Office Director

Ruth Gencay joined the Arbor Terrace of Knoxville team in November 2012 as a part-time Receptionist. In November 2015, Ruth became our Business Office Manager. She is dedicated to providing residents and their families support in the sometimes confusing areas of accounting. Ruth is a favorite with the residents as she always makes sure they have prizes for their many games of Bingo.


Lucas Greer

Maintenance Director

Lucas Geer joined the Arbor Terrace of Knoxville team in November 2016 after relocating from Crossville, TN. Lucas enjoys being able to help the residents each day and takes pride in keeping our community well maintained.

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Join Our Team

Working for The Arbor Company means access to the best training in the industry, the opportunity to grow, and daily chances to serve seniors.

See our job opportunities


Work with Us

We love meeting new volunteers, entertainers, and educators who want to serve our residents.

Call us to talk more about how we can work together

Community Blog Signs of Heat Exhaustion That Seniors Should Be Aware of Learn More
Cost Calculator Understand the costs of senior living versus the costs of aging in place Learn More

What's Happening at Arbor Terrace

Cheers to the Years


Cheers to the Years at Knoxville today under perfect autumn skies! Mallorie Richardson and Meredith O'Connor created a fantastic day with s’mores, balloons and hot dogs for the 31 staff members in the community who have been working 5 or more years. We told stories, shared memories with laughter and tears. Here’s to many more years so spread cheer!!!

See the Photos!

Upcoming Events


Don’t miss out! Check out and register for our upcoming events—both at our community and online!

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