About Arbor Terrace at Crabapple

About Arbor Terrace at Crabapple

Arbor Terrace at Crabapple provides residents with a lifestyle focused on wellness and meaningful social connections. Our assisted living and dementia care options allow us to provide individualized care and assistance for everyone who calls our community home.

Take a Virtual Tour
LLE_3254 (1)

Relationships Matter Here

At Arbor Terrace at Crabapple, relationships are the foundation of our community. We delight in fostering meaningful relationships — we call them deep connections — with residents and family members, and finding ways to create connections between the seniors who live here. As we learn more about our residents, we can provide even better assistance and programs to meet their ever-evolving needs.

Life Is Better Here

For more than three decades, The Arbor Company has been dedicated to providing the lifestyle and amenities that keep seniors feeling their very best.

  • Art Art and Education Stimulate your mind by learning another language, painting a portrait, or exploring a new craft or skill.
  • people Deep Connections Feel connected to a lively community. We ask the right questions and take the time to listen. It’s why residents accomplish amazing things here — things they never thought possible on their own.
  • PurposefulLivng Health and Wellness Our exercise programs are designed especially for seniors to improve mobility, maintain fitness, and even challenge the brain — all in a fun format.
  • Recreation Purposeful Living At Arbor Terrace, residents are meaningfully engaged throughout the day. An important part of that includes opportunities to volunteer and give back to others while remaining actively involved in the community.
  • Activities Recreation and Leisure We go out of our way to fulfill each resident’s wish list. From live music to barbecues to karaoke nights, if you can dream it, chances are that we’ll try it. And we love helping with family get-togethers.
  • Spiritual Spiritual Journey For many, the health of one’s soul is as meaningful as the health of one’s body. And so we offer ample opportunities for structured religious activities and individual reflection.

A Company Built on Senior Living

The Arbor Company has been serving seniors around the country for more than 30 years. Our experience and passion for senior living set us apart from others; we are dedicated to fostering relationships that matter and providing resources that keep our team on the cutting edge of the industry’s best practices.

Meet the Arbor Terrace at Crabapple Team

Each member of our team brings a heart for service, a passion for seniors, and the experience to create exceptional opportunities for our residents.

Tricia Holloway, MPA, NHA, SHRM-CP

Executive Director

Tricia was born and raised in Florida, and attended the University of Central Florida for Healthcare Administration, B.S. and the University of South Florida for Public Administration for her Master’s degree. Tricia has worked in the senior living industry for over a decade and received her licence as a skilled nursing home administrator. “My grandmother lived with us for over 13 years. I would often help her organize her pills which she graciously offered me $.25 a week to do! When we could no longer care for her at home and moved into a nursing home, I was shocked by the smell of the community during my after-school visits. I later learned that a properly run community should not have poor smells and other concerns. This propelled me into pursuing a career I could care for people the same way I expected my grandmother to be cared for.” Tricia is a great proponent for seniors and sits on the board for the Georgia Senior Living Association helping to improve the care for all seniors in the state of Georgia.

Dori Laack

Dori Laack

Community Sales Director

With over 20+ years in the hospitality industry, Dori was faced with transitioning her own parents into senior living about 10 years ago.  The personal journey she went through made her realize that senior living was the industry she wanted to be a part of to truly make a difference in someone’s life.  Making a human connection and connecting families to what matters most to them is what she prides herself on in addition to great listening skills.  Prior to joining the team at Arbor Terrace at Crabapple, Dori along with her husband Peter, son Aidyn and their coonhound Sunday and their goldfish Luckey resided in the Ocean State of Rhode Island and headed up all sales and marketing efforts at another senior living community.  Dori brings to us not only the hospitality side of senior living sales, though the understanding of meaningful connections with families and a personality that is warm and friendly. 


Kimberly Bell-Buckingham

Resident Care Director

Kimberly is our Resident Care Director. She is a registered nurse, RN and will celebrate a 35 year "nurseversary" on January seventh of next year. She has a background in emergency room nursing but has been employed in geriatrics throughout her career. She enjoys preparing new recipes and shopping along with sharing time with her kids and husband. She look forward to overseeing and managing the care of your loved ones here at Arbor Terrace Crabapple.

Ann Germany

Ann Germany

Director of Marketing

With over 20 years of experience working in corporate marketing and sales, Ann entered the senior living industry after her mother was diagnosed with Vascular Dementia. After experiencing the amazing support of the Arbor Terrace Crabapple staff, and their care and dedication, Ann joined the Arbor Company to work diligently with families who find themselves on this same journey. Seeing the impact on her own family as she and her seven children struggled with a disease that she knew such little about, Ann became certified as a Dementia and Aging specialist and is driven by her strongest passion--to create an awareness for and to educate all on what is normal aging and what is dementia, to assist families with the knowledge of resources and options, and to give families a sense of peace and resolve.

Lauren Mueller

Lauren Mueller

Memory Care Director

Lauren has a master’s degree in professional counseling and originally hails from South Africa. Lauren moved to Georgia over 20 years ago to pursue her career choosing to make senior living her field of choice. Her commitment to our residents and their families makes her a strong memory care director. People are at the center of what we do, and Lauren is committed to growing our memory care team members to provide exceptional, responsive, and individualized care in order to build deep, personal, and trusting relationships with our residents and their families.

Stephanie Mock_new (1)

Stephanie Mock

Engagement Director

Joined Arbor Terrace in 2013. "After a decade as an elementary school teacher and then a stay at home mom, I stumbled into a part-time position as an Engagement Assistant. I am so thankful that I decided to ‘get out of the house’ a few days a week! I discovered a new career that I’m intensely passionate about. In 2014, I moved into the role of Engagement Director. Striving each day to make a deep connection with our residents and enrich their lives has energized me in a way I never imagined! Seniors have lead such meaningful, interesting lives. I believe there is so much we can learn from them and so many ways to celebrate their uniqueness. I feel like each of our residents is a member of my family and hardly feel like I’m ‘working’ at all! I’m so glad to be part of the Arbor Team!"


Amy Gunn

Business Office Director

Amy has worked for Arbor Company for over four years and transferred to our Crabapple community to work closer to home. She is the proud mother of 2 boys. Amy provides professional and helpful guidance to the team at Crabapple and makes sure all residents and family members have a high level of trust in our business practices. Any questions or concerns are welcomed to be addressed and handled with a quick response. Customer service is of the utmost importance to Amy, we are happy to have her on our team!


Omare James

Dining Director

Omare James is originally from Jamaica. His father owned a restaurant, and he grew up helping in the kitchen. Omare worked for several cruise lines over a fifteen-year career in the food industry running several restaurants on board. He then transitioned into senior living running dining departments for large communities on the east coast of Florida. Wanting to move closer to family here in Georgia we are blessed to have Omare’s culinary experience and leadership skills as our community’s dining department is one of our crowning accomplishments.


Joel Lopez (Head Shot) (2)

Joel Lopez

Maintenance Director

I have been working in the maintenance industry for the past 18 years, senior living for the past 13 years and I love it. I’m very excited to have joined the Arbor Company and I’m looking forward to serving the residents of Arbor Terrace Crabapple for many years to come. I was born and raised in Puerto Rico and lived in Florida for 14 years before moving to Georgia. My wife and I have 2 daughters who are 15 and 19 and we enjoy spending as much time with them as possible. I enjoy going on road trips, playing guitar and working on projects around the house.


/ 5
ArborTerraceTeam (1)

Join Our Team

Working for The Arbor Company means access to the best training in the industry, the opportunity to grow, and daily chances to serve seniors.

See our job opportunities

WorkWithUsArborTerraceCitrusPark (1)

Work with Us

We love meeting new volunteers, entertainers, and educators who want to serve our residents.

Call us to talk more about how we can work together

Community Blog The Man, The Music, The Fun Concert Series Learn More
Upcoming Events Aug 09 — Have a Cup on Us Learn More
Cost Calculator Understand the costs of senior living versus the costs of aging in place Learn More

What's Happening at Arbor Terrace

Bastille Day


Bastille Day is a French National Day and celebrates the anniversary of the fall of the Bastille in 1789, a major event of the French Revolution. In honor of this important day, our Engagement Team hosted a culinary delight! We enjoyed French food, pastries, music, and much more.

See More Photos!

Bastille Day image

Evening of the Arts


Arbor Terrace at Crabapple’s Evening of the Arts was a huge success! The Alpha Art Guild’s artists are showcasing stunning artwork all month, and we kicked off the exhibit with a delicious reception courtesy of Chef Omare.

See More Photos!

Evening of the Arts image