At Arbor Terrace Middletown, our compassionate and caring staff is dedicated to treating our residents like family. They go above and beyond without expecting anything in return. One staff member, Rita, has been particularly exceptional in her care for our residents. Her dedication and commitment have not gone unnoticed by our residents' families. In a recent letter, a family highlighted Rita's exceptional service, acknowledging her unwavering compassion and commitment to their loved one. We are proud to have Rita as part of our team and are grateful for her compassionate care. She truly deserves this acknowledgment for her outstanding service. Here is the letter we are proud to share.

This letter of recommendation for Rita Pirrone comes from the personal interactions and experiences of our loved one and our family. As we are all aware, healthcare today is incredibly riddled with bureaucracy and not always in the best interests of the patient. As more and more healthcare facilities focus more on profit and less on actual patient care, we have experienced nothing short of extreme caring and compassion from Rita.

From the very day of admittance, Rita has maintained both a high level of professionalism and communication with the family as we have been navigating the path of elder care, rehabilitation, and the web of medical insurance. Rita has always put the patient first and ensures that the family is made aware of any anomalies that can affect the care of the patient. As the family of an elderly ailing patient, Rita could not be a more responsible healthcare professional. She takes her responsibilities as seriously and personally as if each patient were her own family member.

As our entire family has been navigating the ins and outs of a very complicated road including hospitalization, insurance, rehabilitation and respite care challenges, Rita has been the constant in our world to assist in all aspects of our journey. She has the clinical expertise and experience that has helped our family understand and make the appropriate decisions regarding health care and rehabilitation. We continue to rely on her to guide us through some of the upcoming challenges in seeking the best care for Dad. 

Come experience the exceptional care provided by Rita and all of our dedicated staff at Arbor Terrace Middletown. Contact us today to learn more about our senior living community. Your loved one's care and comfort are our top priorities. We can't wait to welcome you to our family.

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