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About Arbor Terrace Norwood

Arbor Terrace Norwood provides residents with a lifestyle focused on wellness and meaningful social connections. Our assisted living and dementia care options allow us to provide individualized care and assistance to everyone who calls our community home.

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Arbor Terrace Norwood Relationships

Relationships Matter Here

At Arbor Terrace, relationships are the foundation of our community. We delight in fostering meaningful relationships — we call them deep connections — with residents and family members and in finding ways to create connections between the seniors who live here. As we learn more about our residents, we can provide even better assistance and programs to meet their ever-evolving needs.

Life Is Better Here

Arbor Terrace Norwood is managed by The Arbor Company. For more than three decades, The Arbor Company has been dedicated to providing the lifestyle and amenities that keep seniors feeling their very best.

  • Art and Education Art and Education Stimulate your mind by learning another language, painting a portrait, or exploring a new craft or skill.
  • Deep Connections Deep Connections Feel connected to a lively senior community. We ask the right questions and take the time to listen. It’s why residents accomplish amazing things here — things they never thought possible on their own.
  • Health and Wellness Health and Wellness Our exercise programs are designed especially for seniors to improve mobility, maintain fitness, and even challenge the brain — all in a fun format.
  • Purposeful Living Purposeful Living At Arbor Terrace Norwood, residents are meaningfully engaged throughout the day. An important part of that includes opportunities to volunteer and give back to others while remaining actively involved in the community.
  • Activities Recreation and Leisure We go out of our way to fulfill each resident’s wish list. From live music to barbecues to karaoke nights, if you can dream it, chances are that we’ll try it. And we love helping with family get-togethers.
  • Spiritual Spiritual Journey For many, the health of one’s soul is as meaningful as the health of one’s body. We offer ample opportunities for structured religious activities and individual reflection.

A Company Built on Senior Living

Arbor Terrace Norwood is managed by The Arbor Company, which has been serving seniors around the country for more than 30 years. Our experience and passion for senior living set us apart from others; we are dedicated to fostering relationships that matter and providing resources that keep our team on the cutting edge of the industry’s best practices.

Meet the Arbor Terrace Norwood

Each member of our team brings a heart for service, a passion for seniors, and the experience to create exceptional opportunities for our residents.

M. Arias

Mackenzie Arias

Executive Director

    Mackenzie joined Arbor in January 2022. After earning a degree in psychology from Kean University, Mackenzie began her career at a continuing care community about 5 years ago, allowing her to work with residents at all levels of care and cognitive abilities. There, she earned her Certified Assisted Living Administrator License and moved on to an assisted living facility where she oversaw a memory care neighborhood. For the past 2 years Mackenzie has been working as the Engagement Director at Arbor Terrace Mountainside. While in that role Mackenzie had joined Arbor’s Executive Director in Training program for the last 8 months. Mackenzie and her husband have two dogs, Cinder and Luna who may stop by. In her free time Mackenzie enjoys spending time with family and friends, swimming, and visiting local vineyards.

Xiomara Padilla - Norwood

Xiomara Padilla

Community Sales Director

Xiomara began her career in the memory care unit of a hospital and immediately learned how much she loved working with the senior population. She has dedicated most of her career to seniors, holding Recreation Director roles in different communities. Xiomara now finds joy in the sales department, helping families find their perfect senior living options. Xiomara holds a BS in Therapeutic Recreational Services from The University of Connecticut and loves to spend her free time going to the beach, traveling, taking yoga, and singing in the church choir. She has been happily married to her high school sweetheart for 25 years and is blessed with three amazing daughters and the cutest labradoodle.


Lori Mikajlo

Memory Care Director

Lori brings 27 years of nursing experience to Arbor Terrace Norwood, the majority of that time spent serving seniors in assisted living communities. Her experience also includes hospice nursing and intake, as well as time spent as an emergency medical technician. As Memory Care Director. Lori shares her passion for working with the senior population, specifically in memory care. When she is not working, she enjoys spending time with her partner surf fishing in Cape May for sharks and other seasonal fish, as well as spending time with her two dogs, Petunia and Henry.

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Denise O'Donoghue

Engagement Director

Denise has a background in social work and a love of caring for others. She brings her signature style to the Engaged Life Department, helping encourage a happy, healthy, and fun lifestyle for every individual in our community. When she is not crafting experiences for seniors, Denise is up to her elbows in butter and flour or outside digging in the soil.

Rachel Piker - Norwood (600 × 695 px)

Rachel Piker

Dining Director

Rachel is passionate about working in assisted living communities and nursing homes thanks to the very close relationships she had with her elderly grandparents, great aunts, and uncles—their memories a constant reminder of why she chose her profession. She has been interested in being part of the culinary industry her entire life, and after attending culinary school, went on to study in Italy, completing the Italian Culinary School for Foreigners. Rachel lives in Suffern, New York with her kitty, Bailey, loves traveling, and enjoys exploring new cuisines and cultures. In her free time, she enjoys taking her motorcycle out for road trips with her stepfather.

Garrett Catalo (1)

Garrett Catalo

Maintenance Director

Garrett comes to us with 5 years of experience in senior living. He previously worked as the Director of Maintenance at The Buckingham at Norwood. Garrett enjoys working with seniors because he finds their stories and presence very rewarding. Garrett's friendly demeanor is a great fit for his role because you will often find him chatting and engaging with residents. Garrett grew up in Rockland County, New York, and currently lives in Nanuet with his fiancé and dog, Tucker.

Shelly Morris

Shelly Morris

Business Office Director

With experience as both a Legal Assistant and Business Office Manager for a large senior living community, Shelly brings a unique background and skill set to Arbor Terrace Norwood. Her experience working in senior living during the pandemic has given her a deep sense of gratitude and humbleness. Shelly's genuine desire to care for others shines through, and she can't wait to show love, care, and respect to all our seniors. When she's not working, you'll find her cherishing precious moments with her loving children. 

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Find a retirement lifestyle customized just for you at Arbor Terrace Norwood. Our digital brochure showcases the Arbor lifestyle and our new signature of senior living.

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Arbor Terrace Norwood Team

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Working for The Arbor Company means access to the best training in the industry, the opportunity to grow, and daily chances to serve seniors.

Work With Us Arbor Terrace Norwood

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We love meeting new volunteers, entertainers, and educators who want to serve our residents.

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What's Happening at Arbor Terrace

Music Time


Music time is our favorite time in the Evergreen neighborhood. Often led by Maxx, our talented coordinator, our residents can't help but smile and join in the fun!

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Music Time image