Building Meaningful Relationships

Relationships are at the heart of our Norwood senior living community. We value and nurture deep meaningful connections with residents, family members, and staff. Our team gets to know every resident on a deeply personal level to provide customized support and programs catering to their needs and passions.

Leaders in Senior Care

For over 30 years, The Arbor Company has devoted itself to enhancing the lives of seniors by offering luxurious lifestyle choices and exceptional amenities.

Art icon Stimulating Activities Empower your mind and spirit as you explore new skills, unlock your artistic potential, or rediscover a favorite hobby.
three people in blue outline icon Embrace Community Join a vibrant and supportive community. Let's accomplish extraordinary things together.
Women stretching in blue outline icon Total Well-Being Our programs are meticulously designed to improve mobility, strength, and mental cognition so you can feel your best.
Purposeful Living Feel Fulfilled Be the change you want to see in the community! We provide multiple opportunities for you to volunteer and stay involved.
Person walkning dog icon Fun Social Events We plan BBQs, live music, karaoke, and more. Have an event idea? Let us know! Our staff can also help with family visits.
Praying hands icon Spiritual Growth Nurture your soul. Arbor Terrace offers structured religious activities and tranquil spaces for personal reflection.
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Award-Winning Senior Living

The Arbor Company has been dedicated to exceptional senior living for over three decades. Our extensive experience and unwavering passion for senior wellness sets us apart, garnering numerous awards.

We believe in building relationships that uplift those we serve. Our staff is trained with the latest industry knowledge and resources to ensure residents receive the best senior care.

Meet the Arbor Terrace Norwood Team

Each member of our team brings a heart for service, a passion for seniors, and the experience to create exceptional opportunities for our residents.

Mackenzie Arias-1

Mackenzie Arias

Executive Director

    Mackenzie joined Arbor in January 2022. After earning a degree in psychology from Kean University, Mackenzie began her career at a continuing care community about 5 years ago, allowing her to work with residents at all levels of care and cognitive abilities. There, she earned her Certified Assisted Living Administrator License and moved on to an assisted living facility where she oversaw a memory care neighborhood. For the past 2 years Mackenzie has been working as the Engagement Director at Arbor Terrace Mountainside. While in that role Mackenzie had joined Arbor’s Executive Director in Training program for the last 8 months. Mackenzie and her husband have two dogs, Cinder and Luna who may stop by. In her free time Mackenzie enjoys spending time with family and friends, swimming, and visiting local vineyards.

Xiomara Padilla - Norwood-1

Xiomara Padilla

Community Sales Director

Xiomara began her career in the memory care unit of a hospital and immediately learned how much she loved working with the senior population. She has dedicated most of her career to seniors, holding Recreation Director roles in different communities. Xiomara now finds joy in the sales department, helping families find their perfect senior living options. Xiomara holds a BS in Therapeutic Recreational Services from The University of Connecticut and loves to spend her free time going to the beach, traveling, taking yoga, and singing in the church choir. She has been happily married to her high school sweetheart for 25 years and is blessed with three amazing daughters and the cutest labradoodle.

Marissa Lakin

Marissa Lakin

Community Sales Director

From a very young age, Marissa knew she wanted to work in senior living. She graduated from the University of Scranton with a degree in healthcare administration, started her career as an admissions coordinator, and worked her way up to director of sales and marketing. Marissa found her true passion in helping future residents and their families navigate the transition to assisted living. She places immense value on the connections she forms with the residents and their loved ones. Marissa and her husband have two golden retrievers, Piper and Louise, and outside of work, she enjoys spending quality time with her family, attending concerts, and exploring new restaurants. 


Lori Mikajlo

Memory Care Director

Lori brings 27 years of nursing experience to Arbor Terrace Norwood, the majority of that time spent serving seniors in assisted living communities. Her experience also includes hospice nursing and intake, as well as time spent as an emergency medical technician. As Memory Care Director. Lori shares her passion for working with the senior population, specifically in memory care. When she is not working, she enjoys spending time with her partner surf fishing in Cape May for sharks and other seasonal fish, as well as spending time with her two dogs, Petunia and Henry.


Michael Kerr

Resident Care Director

Michael comes to us with thirteen years of experience as a Registered Professional Nurse. Michael started his nursing career in acute care and has spent the last five years as a nursing director at a skilled nursing facility in Essex County. Michael has a passion for providing quality care and enjoys working with team members to achieve the best care possible. Michael is a US Army veteran and enjoys fishing, hiking, and bike riding. Michael and his wife, Elizabeth have one child, Amelia, and two cats; Rudolph and Cheeto. 

Denise ODonoghue

Denise O'Donoghue

Engagement Director

Denise has an extensive background in social work as well as a passion for caring for others. She brings her signature style to our Engagement Department, helping encourage a happy, healthy, and fun lifestyle for every individual in our community. When she is not designing exceptional experiences for our residents, Denise is up to her elbows in butter and flour baking delicious treats or enjoys spending time outside planting in the garden.

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Rachel Piker

Dining Director

Rachel is passionate about working in assisted living communities and nursing homes thanks to the very close relationships she had with her elderly grandparents, great aunts, and uncles—their memories a constant reminder of why she chose her profession. She has been interested in being part of the culinary industry her entire life, and after attending culinary school, went on to study in Italy, completing the Italian Culinary School for Foreigners. Rachel lives in Suffern, New York with her kitty, Bailey, loves traveling, and enjoys exploring new cuisines and cultures. In her free time, she enjoys taking her motorcycle out for road trips with her stepfather.

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Garrett Catalo

Maintenance Director

Garrett comes to us with 5 years of experience in senior living. He previously worked as the Director of Maintenance at The Buckingham at Norwood. Garrett enjoys working with seniors because he finds their stories and presence very rewarding. Garrett's friendly demeanor is a great fit for his role because you will often find him chatting and engaging with residents. Garrett grew up in Rockland County, New York, and currently lives in Nanuet with his fiancé and dog, Tucker.

Jessica Messina

Jessica Messina

Business Office Director

After receiving a Bachelor of Science degree in Health Services Management from Berkeley College, Jessica’s professional journey began in 2015 with roles as a recruiter and billing manager. In 2018, Jessica transitioned to a career in assisted living and worked as a Business Office Manager. In her free time, Jessica enjoys playing golf and spending time with her husband and dog.

What Others Have to Say

5.0 / 5

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Career Opportunities

Join The Arbor Company — and unlock your personal and professional potential. Receive industry-leading training and make a positive impact on the lives of seniors.

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Volunteer with Seniors

We love working with caring individuals who want to serve and uplift seniors as volunteers, entertainers, and educators.

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