Hear From Families Who've Been Where You Are
Every family who calls us was once full of the same questions, the same fears, the same hope. These are their words — unedited, unscripted, and written for you.
Read Their Stories
Assisted Living
After touring many local assisted living communities, my mom moved into Arbor Terrace, Norwood, and we are beyond happy with our choice. From the first time we visited Arbor Terrace, we knew it was the right place for my mom. It is a smaller community, which is easy to navigate and not overwhelming. The building is beautifully appointed and extremely clean. The entire staff is warm, and
know all the residents by name.
It was a very difficult decision to move my mom to an assisted living facility and we looked all around Bergen County for a place she would be happy. From the moment we met Xiomara and Marissa and toured the facility we knew this was the place for her! … Everyone is so kind and caring and it feels
more like a hotel than an assisted living home. My mom has only been there for a month and we have already seen amazing progress in her strength and excitement for the everyday life. This was the best decision we could have made!
My very independent 95 year old Mom celebrated her 5 week anniversary at Arbor Terrace Norwood on Mother’s Day. … Those who were visiting Mom at Arbor Terrace for the first time were so impressed with the staff (everyone knows Mom’s name), the immaculately clean facility and the overall atmosphere. … Our family is overjoyed with the sense of security we feel for Mom at Arbor Terrace.
Bridges
My parents are safe, comfortable and really well cared for at Arbor Terrace. The staff are very caring and kind and the facility is beautiful. They moved from assisted living into memory care when they needed the extra care. It was a seamless and smooth transition. We are all grateful that Arbor is such a wonderful place for them to live.
The staff at Arbor Terrace is exceptional. Our mother was well cared for and very happy to be there. As her life became more difficult, the transition to Memory Care was as seamless as could be. Our family is very grateful for the attention and care provided by Arbor Terrace Norwood.
Arbor Terrace has welcomed our family member and has made him feel like a part of an extended family. The staff help and support the resident and their family navigate their new world.
Memory Care
Arbor Terrace has met or exceeded every expectation that we had for both of my parents. The staff consistently demonstrates expertise and sensitivity in the provision of elder care. The physical facility is beautiful and well-maintained. The team is caring, insightful, and steadfastly dedicated to the health and happiness of residents. … My siblings and I are beyond grateful for the safe and comfortable harbor it has provided our parents. … Lori is wonderful in Memory Care (called “Evergreen” at Arbor Terrace).
Simply put, the staff at Arbor Terrace in Norwood NJ care for people from the depths of their hearts and souls. You feel it from the moment you walk through the doors. My parents were residents there
from the opening, with my mom going from Assisted Living to memory care after dad passed. Our family has had experience with both services and can vouch for not only the staff’s compassion and caring, but the lively atmosphere and camaraderie of everyone throughout the facility. Thank you
Arbor for many years of partnering with us and being the best second family we could have had in our lives.
Arbor Terrace in Norwood has been a great find for Memory Care for my elderly mother. The staff is caring, attentive and experienced. I feel that she is cared for and her needs are communicated with me in a timely manner.
