Recognized for Excellence in Senior Living
Award-Winning Care, Service, and Lifestyle in West Chester, PA.
Arbor Terrace Willistown Is an Award-Winning Community
Relentless Dedication
These honors result from our team's commitment to providing exceptional care every single day.
Top-Tier Community
Celebrated as a premier senior living destination in the West Chester, PA, area.
Elevated Standards
We continue our mission to set the bar higher for outstanding service and resident lifestyle.
Great Place to Work®
Year after year, our management company, The Arbor Company, has been honored with a Great Place to Work Certification.
Great Place to Work’s data-driven methodology confirmed a majority of Arbor employees have a consistently positive experience working for The Arbor Company. The surveys evaluate more than 60 elements of team members’ job-related experiences, including pride in the organization’s community impact and a belief that their work is meaningful and makes a difference. Rankings are based on employees’ experiences, no matter who they are or what they do.
Fortune Best Workplaces in Aging Services™ 2025
Our management company, The Arbor Company, has been named one of Fortune’s 25 Best Large Workplaces in Aging Services: Senior Housing and Care.
To determine who makes the list, independent research and consulting firm Great Place to Work analyzes anonymous survey feedback from 220,000+ individuals working in the elder care industry in the United States. Arbor Company employees indicate that their experience at work has consistently made them feel appreciated and valued. Rankings are based on employees’ experiences no matter who they are or what type of role they play within the company.
U.S. News & World Report
Arbor Terrace Willistown has been recognized as Best Assisted Living by U.S. News & World Report in 2022.
This recognition is based on U.S. News’s assessment of senior living communities’ performance from consumer satisfaction surveys, reflecting the feedback of more than 200,000 current residents and family members of residents living in thousands of senior living communities nationwide.
CEA 2025
Willistown has won the Activated Insights' 2025 Customer Experience Award.
Senior living communities that receive this accolade have consistently ranked in the top 15% of care providers across the nation over the past year. This recognition illustrates the continued dedication of our senior living professionals to deliver exceptional support to seniors and their families.
Accushield Verified Safest Places to Live
The Arbor Company is proud to have earned Accushield's verified Safest Places to Live™ designation for 2026, a national recognition awarded to senior living organizations that demonstrate an elite commitment to resident safety, security, and transparency.
The Arbor Company communities earned Accushield's verified Safest Places to Live™ designation for 2026, recognizing our commitment to maintaining the highest standards of resident safety, visitor accountability, emergency preparedness, privacy protection, and credentialed care throughout our communities.
What Others Have To Say
Welcome to Arbor Terrace Willistown
Living in West Chester allows you to embrace the quaint, small-town feel of the surrounding neighborhood while being just a short drive away from historic Philadelphia. You'll love the variety of shopping and dining available nearby.
You can explore the area and entertain visiting guests with some of the city's best attractions — like museums, Independence Hall, and gorgeous walking trails — on your own or possibly with one of our group excursions.