What Families Say About Arbor Terrace Lakeway
Every family who calls us was once full of the same questions, the same fears, the same hope. These are their words — unedited, unscripted, and written for you.
Read Their Stories
Assisted Living
From the very first meeting with Teresa and staff, they seemed very ‘genuine.’ ... From the reception desk to every employee, the culture there is very loving! It can’t be an easy job for people to take care of the elderly... however, at Arbor Terrace, they do it!
Thank you to Arbor Terrace for truly delivering an assisted living experience that allowed our family to know my mother was in great hands at all times!
Every time I visit Arbor Terrace Lakeway, I’m impressed. It’s such a beautiful place. It’s obvious the staff takes great pride and care in everything they do... Everyone seems so genuinely happy to be there and it shows. If you are considering assisted living or memory care for yourself or a loved one, I highly recommend putting Arbor Terrace Lakeway at the top of your list.
The common areas are always sparkling clean, the lobby is open and bright... But the real story is the staff! I would assume that most places would have high turnover, but I’ve seen the same faces over the last two months. Everyone (and I mean EVERYONE) is kind and outgoing... overall, it’s just a warm, friendly, and fun environment!
Bridges Neighborhood
One of the standout aspects of the Bridges Community is the incredible stability of their staff. Unlike other facilities where high turnover disrupts continuity of care, Bridges has a dedicated team that clearly loves their work. Throughout our time there, we saw the same familiar faces — a comfort not only to us but also to the residents.
I wholeheartedly recommend the Bridges Community at Arbor Terrace to anyone seeking compassionate and comprehensive memory care for their loved one. Knowing my mother was surrounded by such love, dignity, and kindness in her final months is a comfort I will always hold dear.
We moved my mother-in-law to Arbor Terrace Lakeway in September 2024 after needing to increase the level of her care in a safe, nurturing memory care community. We researched five facilities in the area, and it was evident that Arbor Terrace Lakeway was the right choice...
Any concerns we have are promptly addressed, and the care and attention my mother-in-law receives give us complete peace of mind. Arbor Terrace Lakeway isn’t just a facility — it’s a community filled with compassion, dignity, and genuine love for its residents. We couldn’t ask for more.
Our family has been very pleased with the care and support our loved one has received at Arbor Terrace Lakeway in Bridges for the past nine months... The care staff is attentive, compassionate, and truly dedicated to the well-being of the community and residents. It is reassuring to know our loved one is cared for by staff who treat residents with kindness and patience.
Memory Care
My wife has been a resident of the memory care facility for 2 months now, and I can’t say enough good things about the staff and facility. The staff are always attentive, kind, and empathetic to the residents as well as the family members. The facility is always clean, well-appointed, and there are many living room areas that allow for varied visiting opportunities.
Mom’s caregivers are very nurturing and make sure that she participates in the daily activities. The therapists who work with mom keep me informed about her progress. Mom is happy and content. I would recommend Arbor Terrace Lakeway to anyone who is looking for a care facility for their loved one.
My mother-in-law is a resident of the memory care facility at Arbor Lakeway. She has been there for the last 4 months. Prior to this time, she was a resident of a different facility in Cedar Park. Her room is kept amazingly clean, and the staff are in there all the time.
The most important item is the way in which the staff treats my mother-in-law. We have a camera in the room, and on occasion, I’ve had an opportunity to listen and watch the interaction with staff and my mother-in-law. We are so pleased with the kindness, compassion, and patience that the staff shows her on a regular basis. Whoever is in charge of hiring for the community has done a terrific job of putting together a really quality group of people.
