Resident & Family Reviews for Arbor Terrace Waugh Chapel
Every family that calls us was once full of the same questions, the same fears, the same hope. These are their words — unedited, unscripted, and written for you.
Read Their Stories
Assisted Living
"We worked closely with Nicola to get him moved from South Carolina where he was miserable in assisted living and rehab... The staff have been attentive to his needs, and the care plan they put together for him is perfect. Today he told me he loves it there and feels like he is home."
"The staff truly go above and beyond to make residents feel safe, respected, and genuinely cared for. Everyone is friendly, attentive, and patient, and it's clear they treat residents like family... Highly recommend this assisted living community to anyone looking for quality care and a supportive environment."
"My Dad needed assisted living in an upgraded facility — one which offers one on one care and also offers space to roam around. In addition to being a beautiful place, the food is outstanding and the staff is great."
Bridges
"I like the way the community is organized, having the three different communities — assisted living, Bridges, and then the memory care — and mom is gonna be at the Bridges. The staff is very professional and knowledgeable... One of the reasons why we picked it is because there's plenty of things for them to engage my mother so that she could keep her brain stimulated."
"Our mom receives Physical Therapy but mostly she is happy and enjoys the selection of activities and outings. The staff is friendly and pleasant tending to her many needs as she also has beginning stages of dementia. There are many options for assisted living however we would not even consider moving her because we are extremely happy with ATWC!"
"My mom very unexpectedly went from living alone at her home to hospital and now to Arbor Terrace Waugh Chapel. She wasn't able to walk on her own, very weak, and has dementia issues. Over the 3 months the OT, PT, and general staff has been awesome!!! She is now walking with her walker, participating in activities, being social, eating, and taking her medications properly."
Memory Care
"When I first saw the facility, I was stunned. It exceeded my wildest dreams for memory care for my mother, and yet it was not the most expensive of the facilities we screened. It's beautiful, the room comfy and big, the staff friendly and caring, and we could not have had a better transition experience. I walked out knowing my mother was in the right place, safe, cared for, and happy — she was smiling larger than I had seen in some time."
"We couldn't be more grateful for the incredible experience we had moving our loved one into the Evergreen memory care neighborhood at Arbor Terrace. From the very first phone call, the staff treated us like family... Arbor Terrace truly set the gold standard in memory care for us."
"Placing my Mom in a memory care facility was the hardest thing that I've had to experience. When we first walked into Arbor Terrace I knew instantly that this was the right place for her and it would be a wonderful place to live. Residents and staff greeted us with smiles and were very welcoming."
