About

Katie Pastor

Executive Director

Katie has been in the service industry for more than 20 years, starting as a Conference Services Director before transitioning to senior living in 2005. When she began her career at Arbor Terrace, there were only nine residents—there are now more than 125! As one of the most tenured team members in the community, Katie sees the residents and team members as extended members of her family. Her passion for customer service excellence is at the core of her mission. She is proud of her team and their commitment to make a difference in their residents’ lives every day. Katie is a long-time resident of Ridgefield, NJ where she lives with her two children and miniature poodle, Ace.

Joanne Huang

Business Office Director

Joanne graduated Magna Cum Laude from Ramapo College of New Jersey with a bachelor’s degree in Business Management. Joanne is committed to the well-being of the residents and deeply values the relationships she has built with them. She prides herself in always being available to assist staff members and going above and beyond for everyone in her community. Fluent in Mandarin, Joanne came from Taiwan at the age of six. Joanne has a strong passion for traveling; she studied abroad in Milan, Italy at Università Cattolica del Sacro Cuore, and has traveled to more than 15 countries.

Andrew Fuentes

Lifestyle Director

Andrew is a first generation Cuban American. He currently lives in New Milford with his wife Claudia, and their goldendoodle, Carson. Since the age of 14, Andrew has worked in the restaurant industry, hotel industry and his church as a youth leader. Andrew is a graduate of Liberty University with his bachelor’s in social work. He spends his free time hiking, taking pictures, screenwriting and discovering hidden but tasty restaurants. As an Engagement Director he feels fulfilled in his studies by being able to connect with residents far more than when he worked as a member of the concierge. Andrew approaches everyday with a cup of coffee, a deep breath and by repeating his favorite Oscar Wilde quote, “The imagination imitates. It is the critical spirit that creates.”

Mary Cabral

Community Sales Director

Mary has worked in the hospitality industry for over 15 years.  She recently transitioned into senior living and is enjoying working with elders and their families.

Her experience serving others has made this career change a smooth and gratifying opportunity.  Mary lives in Bergen County with her husband and 11-year old daughter.

Mary enjoys traveling, but most important is spending quality time with family.  She also likes reading and playing tennis.

Carmelanne Owens

Community Sales Director

Carm has been a real estate professional for the past two decades, much of that time specializing in senior living. She enjoys working with the residents and their families and is very passionate about making the transition to Arbor Terrace seamless and exciting! Her dedication to excellence and commitment to helping seniors is exceptional. When she is not engaging with the residents, Carm enjoys traveling and playing basketball with her children. She also enjoys playing a round of golf on sunny days!

Shirley Brinkley

Hospitality Director

Shirley puts her hospitality and customer service experience to work, serving our residents and making them feel at home. Her spirit to serve continues after hours—she has volunteered for the last 10 years in different organizations throughout her community. Born and raised in Ecuador, Shirley has managed to cultivate a passion for both cultures and appreciates the diversity of her upbringing. When not working, she enjoys time with her two-year-old daughter who shares her big, bright smile. You can find Shirley greeting new residents, helping existing residents and her teammates to make Arbor Terrace a place of great hospitality.

Jared Sears

Dining Director

As a newcomer to senior living, Jared infuses his job as Dining Director with his nearly‐twenty-year career in hospitality, with a focus on restaurants and kitchens. Jared has worked a plethora of positions within the restaurant industry and he brings a fresh approach to hospitaity in senior living. Born and raised in Fair Lawn, New Jersey, Jared has made his mark in hospitality both locally and in cities including Burlington, Vermont and Boston, Massachusetts. He is passionate not only about his work, but also about his partner, Carla, and their two dogs, Seaver and Buddy.

John Franzen

Maintenance Director

John has been in the independent senior living industry as a maintenance director for 25 years. Prior to that, he was a construction supervisor for an international construction company. He enjoys talking with the residents and hearing all about their life experiences. John used to travel the country 300 days a year and has lived in Toronto, Puerto Rico, and every major city in the US.