Find a Safe & Comfortable Jacksonville Memory Care Community

Our communities enable residents with Alzheimer's disease and other types of dementia to enjoy the highest quality of life.

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Arbor's Unique Approach to Dementia Care

Dementia care at Arbor communities focuses on what remains rather than on what is lost. Our team aims to learn your or your loved one’s likes and passions so that we can keep your mind, body and soul active and fulfilled, while offering the right amount of support.

We’re leaders in care of Alzheimer’s disease and the related diseases of dementia, and every member of our staff receives ongoing training. As such, we don’t just schedule activities—we engage all residents with programs designed with their cognitive abilities in mind.

What We Offer

The Arbor Company has a proven record of support and intervention that leads to better nutrition and cognitive support for residents and improved long-term health and relationships for residents and their loved ones. We’re proud to be leaders in care of Alzheimer’s disease and the related diseases of dementia.

Our values are what guide us to this continued success.

First Impressions

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First Impressions

Everyone is welcomed with a warm and caring attitude and invited into a beautiful, comforting atmosphere that reflects Arbor family values.

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People

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People

We don’t just select the most dedicated and experienced people in the field, we use our exclusive ongoing training program to develop exceptional, tenured employees who have opportunities for growth and recognition.

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Communication

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Communication

We listen to, learn from and communicate with our residents, family members, and each other in a timely and honest manner.

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Resident Care & Services

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Resident Care & Services

Our competent and compassionate employees deliver exceptional, responsive and individualized care to all of our residents.

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Arbor Culture

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Arbor Culture

We demonstrate through our daily behavior—our words and actions—our deep commitment to the wellbeing of you or your loved one.

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Deep Connections

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Deep Connections

We build personal and trusted connections with residents and family members, allowing opportunities to create meaningful moments that enrich the health and spirit of our residents and their families.

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Recovery

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Recovery

An employee who receives a request or concern from a resident or family member will own that issue or concern until it is resolved.

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Accountability

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Accountability

We are each personally accountable for ensuring that in every interaction with residents, families and coworkers, our actions reflect our values.

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How We Work For You

Bridges Living

Designed for those who need minimal to moderate assistance with essential activities of daily living, Bridges is designed to preserve independence.

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Discovery Living

The Discovery program is modified and paced to meet the changing needs of residents who need moderate assistance with numerous activities of daily living.

Jacksonville Locations

Each of our Jacksonville dementia care communities is unique, offering various care options, but all are committed to providing the best quality of life. Wherever you or your loved one is in this journey, our communities can provide you with the right amount of support.

    “The staff at Arbor Terrace San Jose has been very kind and informative about the entire process. They treat you like a family member and make sure your family member is well taken care of. They truly understand the difficulty of the transition for everyone and make it as easy as possible. The security is top-notch and adaptive to current technologies. (They use a mobile app to keep families informed of activities, really cool.) The staff is professional yet warm. It doesn't feel like a facility, it feels comfortable. I am always happy to come visit and see Grandpa thriving. He is engaged, safe and happy.”

    Mark M.

    “I cannot overstate how grateful I am to have found Arbor Terrace San Jose and for the care and caring they give my mom everyday. They went above and beyond to ensure her transition there went smoothly and have been attentive to her needs every day. Every detail from the architecture to the food preparation has been purposefully designed to best meet the challenges that dementia entails. But most of all, it is the people that make the difference. Patience, compassion, and concern for my Mom's wellbeing is displayed every day from the front desk and office and administrative staff to the nurses and caregivers and kitchen staff.”

    Andrew Sauer

    “It is such a comfort knowing that our sweet mother is lovingly and compassionately cared for.  When I interviewed Arbor Terrace as a place for her care, they expressed their confidence that we would see improvement in her and I was a bit skeptical, yet we have seen improvements in her overall cognitive skills and are greatly appreciative."

    Priscilla

    “Is there a more difficult decision for anyone to have to make than the one of where to move your parent when they need a care facility? I think not. For my brother and me it was very emotional and scary to take our mom out of her home of almost 60 years. The obvious things you look for, of course, are quality of care, safety, and meeting medical needs. The other more subtle things that mattered to us were a beautiful, clean, no-smell home that all family and guests would be comfortable visiting and want to stay in to be with her. Arbor Terrace has exceeded every hope and requirement that we had.”

    Laurie R.

    “My mother has blossomed at Arbor Terrace Ortega. I attribute her turn around to the kind, caring, and compassionate staff. Arbor Terrace Ortega is an exceptional community because the staff makes each resident feel valued and loved.”

    Family Member

    Find a Dementia Care Community

    Connect with us today to talk about your or your loved one’s specific dementia care needs and find the best fit.