Balancing Safety & Joy

As variants of the coronavirus move around our country, we make changes in our communities in the interest of everyone's safety. Throughout the pandemic, our goal continues to be balancing safety and joy, and we want to take precautionary steps so that we can avoid going into quarantines as much as we can.

All Arbor Company communities follow their respective state and local guidelines, requirements, and direction. Those state and local policies may differ from our general company information listed here. If you have any questions about our COVID-19 preparedness or about your specific community or local guidelines, please contact your community directly.


We welcome you to visit our communities, and we are fully open to visitors unless a government regulatory entity prohibits or limits visits. 

We ask and trust that anyone who has tested positive for an illness, or has cold, influenza, or COVID-19 symptoms, will postpone visits until they are fully recovered. 


Anyone who chooses to wear a mask is welcome to do so at any time inside Arbor Company communities. We have disposable face masks available if you need one. 

Based on available CDC data, if the COVID-19 transmission level in our surrounding area is medium or high, we will require our staff to wear masks and encourage masks for residents and visitors.

COVID-19 Vaccines

We believe the COVID-19 vaccines are the best tool available to us to prevent the spread of the virus. We will hold vaccination "clinics" throughout the year, coordinated with an outside provider, and offer them to residents and staff.

Around the Community

Every day, Arbor people use a myriad of tools to combat the virus and focus on resident and staff safety. We created the interactive experience below to give you a glimpse into a few of the actions we have taken in our communities in response to the pandemic. Click the image below to explore and learn more.

Click on image for interactive experience »

Our infection control starts with great processes, based on what we’ve learned throughout the pandemic, along with guidance from experts at the CDC and state and local health authorities. Here’s a look at a few of the processes we have in place:

We're Committed to Clean

  • Arbor communities use EPA-approved cleaning chemicals and use electrostatic sprayers to sanitize surfaces.
  • All staff are trained on hand hygiene practices, based on CDC guidelines. Hand sanitizer stations are placed throughout the communities.